Refund Policy
Notice: Express mail shipping charges will not be refunded. We have had a rash of customers ordering Express Mail then not claiming the package. We simply cannot eat $25+ in shipping charges every time this happens.
NO refunds or exchanges are possible for most of our products
due to
the nature of the products.
Panties, Thongs, Briefs, Bustiers, Teddies and Boxers
( any item that has an undergarment attached ),
are not returnable or exchangeable, due to Health Regulations. If you do not
try on the panty we can process your refund or exchange.
All other garments may be returned or exchanged within
14 days from the date received.
Please ensure you read the product descriptive information
prior to ordering. Please note that each manufacturer has a size chart that they
adhere to and every brand is a little different -this becomes more apparent in
the plus sizes, especially, some allow for bigger busts others do not so please
check the size charts of every brand
No returns on used goods will be accepted.
NO cash refunds. Your Refund will be processed through paypal.
NO refunds or exchanges will be authorized after 15 days
Shipping charges are not refundable.
Need to see if I can exchange just the bottoms of the order I just received. They are too small. Thank you.
Yes you can return to the address on your packing slip. I must worn that exchanging a size does not fix low scrunch bottoms. the are cut to be low and if you get a larger size the bottoms will get wider but will remain low in the butt crack area- They are designed to be skimpy. If you want it to fit differently you probably need to order a different cut. Anything marked skimpy, micro, rio, or low will fit this way. Usually you can order any cut in whatever colors we have currently available